Smooth Moves Review

4.6/5

★★★★★

299 Google reviews

Best for

Fast and efficient

Vetted

Our verdict

Details

Where Smooth Moves operates

Smooth Moves shows up in local moving results for Richland, Kennewick. See how it stacks up against the competition:

Hiring Smooth Moves: what to do next

If Smooth Moves looks like a fit, don't book on the rating alone. A 4.6-star average across 299 reviews is a strong signal, but price and the fine print still decide whether it's the right call.

Start by requesting a written binding or not-to-exceed estimate based on a real inventory of what you're moving, not a number quoted over the phone.

Then compare it against one or two other Richland movers so you know the rate is fair. The middle bid from a well-reviewed crew usually beats the lowball.

Before you commit, ask what's included and what isn't: packing and materials, charges for stairs or a long carry, disassembly and reassembly, and the valuation coverage on your belongings. Get the answers in writing and keep a copy.

And for any move that crosses a state line, verify Smooth Moves's USDOT authority and insurance on the FMCSA SAFER system. A licensed carrier, a binding estimate, and no large upfront deposit is the combination that keeps a move boring.

Questions to ask Smooth Moves before you book

A rating tells you how past moves went; these questions tell you how yours will. Ask each one before you sign, and get the answers in writing:

• Is the estimate binding or non-binding? A binding or not-to-exceed quote caps your price; a non-binding one can climb on moving day once the load is weighed.
• Are you the carrier, or a broker? A broker sells your job to another company, so you want to know who actually shows up at your door and stands behind the work.
• What's your USDOT number? For any move that crosses a state line, confirm active authority and insurance on the FMCSA SAFER system before you commit.
• What could add to the price on moving day? Stairs, a long carry from the door to the truck, a shuttle for tight access, bulky or specialty items, and packing materials are the usual surprises.
• What valuation coverage is included? Basic released-value protection is minimal — often 60 cents per pound — so ask what full-value protection would cost on your shipment.
• How much deposit do you require? A small deposit or none is normal; a large upfront payment before anything is loaded is a red flag worth walking away from.

If Smooth Moves answers all six plainly and puts them in the estimate, that's a good sign in itself. A company that gets vague about pricing or licensing before the job is unlikely to get clearer once your belongings are on its truck.

Frequently asked questions

Rating and review data reflect Smooth Moves's public Google Business Profile as of July 2026 and may change. MoversChecker is independent and not affiliated with Smooth Moves.